Emotions play an important role in the ecosystem of our relationships (relationships with yourself, others and the outside world) that all interact to create our conscious reality. Maturing emotionally means building awareness of and developing the EI competencies that help us to navigate these relationships effectively.

Self awareness

Self-awareness is at the core of everything. It describes your ability to not only understand your strengths and weaknesses, but to recognize your emotions and their effect on you and your team’s performance.

Competencies: Self-awareness, resourcefulness

Self management

Self-management refers to the ability to sit with and manage your emotions, act with compassion, particularly in stressful situations, and maintain a positive outlook despite setbacks.

Competencies: Emotional regulation, adaptability, positive outlook

Social awareness
Social awareness describes your ability to recognize others’ emotions and the dynamics in play within your organization.

Competencies: Organisational awareness, common humanity

Relationship management
Relationship management refers to your ability to build strong professional relationships, leading, influencing, coaching, and mentoring others, collaborating and resolving conflict effectively.

Competencies: Influence, boundaries, teamwork, conflict management, inspirational leadership