Build world-class customer-facing teams that connect with your world

Use our proven science-backed courses and tailored coaching to increase employee connection, engagement and performance.

> Strengthen client engagement in English

> Speed up client relationship development

> Build team resilience with emotional intelligence

The TR consumer market may be challenging, but connecting with consumers doesn't have to be.

Strengthen engagement with English-speaking stakeholders


Get customized training and coaching that will strengthen your teams ability to connect with your clients & prospects in English - on the floor and at the negotiating table


Download our Business English 1-pager

Speed up client relationship development in 3 steps


  • 1. Schedule a no-commitment discovery call today
  • 2. Collaborate with us to super-charge your customer service training. We provide direction and build momentum towards exceptional results
  • 3. Measure results and customize training for new activations and initiatives

Empower your managers to build trust without the guesswork


Trust is the jet fuel for high-performing teams.


Leveraging neuroscience and psychology research, we craft and deliver the right "trust-focused" training strategy to strengthens team performance and employee engagement

“Thanks to Stuart’s whole-person methodology and positive attitude, our account managers are speaking more clearly, responding professionally and with more self-confidence in difficult and critical situations / conversations. I am convinced that our collaboration will continue to bring positive change.”

Jorgen Frank

Director TR Division, Germany

"We were fully satisfied with the very good level of expertise and customer service we received in helping us develop our strategic roadmap. Stuart has an excellent ability to communicate, connect with and understand his clients' needs, and most importantly his ability to deliver."

Fabien Kurer

Managing Director, Switzerland

“Stuart has an uncanny ability to listen and empathise with his clients. I felt seen and heard throughout our entire engagement. His process and question-asking helped me identify nuance and clarify some difficult decisions I needed to make. I look forward to welcoming Stuart and his team to support our staff again.”

Julio Ryan

CEO, UK Registered Charity


8-WEEK ACCELERATOR


Human skills workshop: Over 8 weeks, build a winning roadmap to help staff break down performance barriers and improve productivity.



Here is what you get:

  • 8 instruction and coaching calls
  • An easy-to-follow framework and structure to kick-start your EI learning strategy
  • On-going coaching and support
  • The tools and knowledge to create your custom winning roadmap
  • A plan you can implement straight away

“I’ll guide you step-by-step to remove complexity and take the guesswork out of building your human-skills strategy.”

Stuart Kibbe, Managing Director,

Grace Education Group

New Business:

Stuart Kibbe, Director

T: +41798142490

E: newbusiness (at) grace-eg.ch