Helping winning companies super-charge their Travel Retail human capital.
Specialized strategic consulting and human capital performance intelligence for the Travel Retail industry, supporting airports, retailers, brands, distributors and sub-contractors.
Areas of Impact
CHALLENGES OUR CLIENTS FACE
- Growing multicultural interactions
- International procurement needs
- Post-pandemic travel demands
- Hybrid / remote work communication expectations and increasingly complex employment regulations
- Travel retail specific working conditions
- Changing customer demographic
HOW WE HELP OUR CLIENTS STAY COMPETITIVE
- Developing customer empathy
- Strengthening conversational English
- Deal-closing and objection handling tools
- Self-awareness training
- Leadership coaching, managing conflict
- Employee resilience workshops / coaching
- Internal customer experience (CX) growth
Grace.
Grace Holding AG
Bahnhofstrasse 9
CH-6640 Altdorf (UR)
Switzerland
Business
CAPABILITIES
Inter-Personal Communication
Emotional Intelligence
Consulting
INDUSTRIES
PRODUCTS
Individual
WHAT IS COACHING
About Coaching
ROI of Coaching
TYPES OF COACHING
Mental Health Coaching
Career Coaching
Life Coaching
Grief Coaching
Leadership Coaching
Communication Coaching
Company
© 2024 Grace Holding AG