Helping winning companies super-charge their Travel Retail human capital.
Human capital performance intelligence for the Travel Retail industry, supporting airports, retailers, brands, distributors and sub-contractors.
Areas of Impact
CHALLENGES OUR CLIENTS FACE
Growing multicultural interactions
International procurement needs
Post-pandemic travel demands
Hybrid / remote work communication expectations and increasingly complex employment regulations
Travel retail specific working conditions
Changing customer demographic
HOW WE HELP OUR CLIENTS STAY COMPETITIVE
Developing customer empathy
Strengthening conversational English
Deal-closing and objection handling tools
Self-awareness training
Leadership coaching, managing conflict
Employee resilience workshops / coaching
Internal customer experience (CX) growth
Grace.
Grace Holding AG
Bahnhofstrasse 9
CH-6460 Altdorf (UR)
Switzerland
Business
SOLUTIONS
Training
Coaching
PRODUCTS
Individual
WHAT IS COACHING
ROI of Coaching
TYPES OF COACHING
Company
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